Terms of Use

ZentraHealth provides an online eligibility flow and support pathway for people in India who want to understand whether doctor-guided weight-loss care may be appropriate.

The website is designed for information collection, education, care coordination, and consultation booking support. It is not a pharmacy, emergency service, or replacement for a doctor.

Prescriptions and treatment decisions are made by qualified doctors only. ZentraHealth does not promise that you will receive any prescription, medicine, diagnosis, or specific treatment outcome.

Weight-loss medications require medical evaluation. A doctor may ask for more information, tests, follow-up, or may decide that medication is not appropriate for you.

You agree to provide accurate and complete information, especially about your age, health history, medicines, allergies, pregnancy status, and prior medical conditions.

You should not use someone else's details, submit false information, interfere with the website, or use ZentraHealth for unlawful purposes.

ZentraHealth does not guarantee weight loss, medication access, side-effect-free treatment, or permanent results. Outcomes vary by person and depend on medical suitability, adherence, lifestyle, follow-up, and clinical judgement.

Educational content on the website is general in nature and should not be treated as personal medical advice unless given to you by a qualified doctor during a consultation.

If paid consultations or services are offered, the price, inclusions, and any cancellation or refund terms should be shown before payment or booking.

Third-party doctors, labs, pharmacies, payment providers, or care partners may have their own terms and policies.

ZentraHealth is not a substitute for emergency medical care. If you have an urgent or life-threatening medical concern, call local emergency services or go to the nearest emergency department immediately.

We may update these terms as the service changes. The updated version will be posted on this page with a new last updated date.